Privacy Policy

This Privacy Policy describes how PuzzlePlay ("we", "us", or "our") collects, uses, and shares personal information when you install and use our app with your Shopify store.

1. Information We Collect

When you install the app, we may automatically access certain types of information from your Shopify account:

Store name and store email address
Storefront access to display the puzzle widget
Customer email addresses submitted before gameplay begins

2. How We Use Your Information

We use the information we collect to:

Provide and operate the jigsaw puzzle game functionality
Allow you to create, customize, and manage puzzle campaigns
Store and display collected customer emails in your app dashboard
Generate and apply discount codes based on player performance
Improve app performance and user experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with trusted third-party services that help us operate our app, such as secure database or analytics providers. These partners are required to handle your information securely and in compliance with applicable laws.

4. Data Retention

We retain collected data as long as your app subscription is active. If you uninstall the app, your data will be deleted from our systems within 30 days, unless otherwise required for legal or backup purposes.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have rights under GDPR including access to, updating, or deleting your personal information. Please contact us to exercise these rights.

6. Security

We apply appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page along with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@alivenow.in